returns & exchanges

Returns & Exchanges

It is our hope that you’ll be completely satisfied with your purchase at M32. We will give thoughtful consideration to your request for a return, exchange, or credit of our products and services. M32 accepts returns on all products within 30 days of purchase of shipment date when accompanied by an original packing slip and receipt. Within 30 days, we can refund your purchase via the original method of payment. After 30 days, we will refund your purchase with a merchandise credit. If areceipt does not accompany any return, a merchandise credit will be issued at the current selling price.

To Make a Return

Please fill out the return/exchange form on the back of the packing slip. Record your"reason for return" next to each returned item on the back of the slip. Use the "RETURN ADDRESS LABEL" provided on the front of the packing slip.


Please note:the Return Address Label does not include postage; apply postage separately before mailing. Take the parcel to the carrier of your choice for shipment.We recommend that you insure and track the package. M32 is not responsible for packages returned without tracking information.