Terms of service

Terms of Service

Effective Date: 1/28/2025

Welcome to Molecule32! By visiting and using our website, molecule32.com, you agree to comply with and be bound by the following terms of service (“Terms”). Please read these Terms carefully before accessing or using our site. If you do not agree to these Terms, you may not use our website or services.

1. General Information

Molecule32 (“we,” “us,” “our”) operates this website to provide information about our skincare products and facilitate online purchases. All users of this site, including browsers, vendors, customers, and merchants, are subject to these Terms.

2. Eligibility

By using our website, you represent and warrant that:

  • You are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

  • You will not use our products or website for any illegal or unauthorized purpose.

3. Products and Services

  • Product Descriptions: We strive to ensure all product descriptions, pricing, and availability are accurate. However, we do not guarantee that such information is free from errors, omissions, or inaccuracies.

  • Allergy Disclaimer: Molecule32 products are for external use only. Please read the ingredient list carefully to avoid allergens. We are not responsible for any adverse reactions.

  • Product Availability: Products are subject to change or discontinuation at any time without notice.

4. Orders and Payment

  • Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including but not limited to suspected fraud or unauthorized transactions.

  • Pricing: All prices are listed in USD and are subject to change without notice. Taxes, shipping fees, and applicable discounts will be calculated at checkout.

  • Payment Methods: We accept major credit cards, debit cards, and other payment options supported by Shopify.

5. Shipping and Delivery

  • Shipping Times: Estimated delivery times are provided but not guaranteed.

  • Lost or Damaged Items: Molecule32 is not responsible for items lost or damaged during transit. Please contact the shipping carrier directly.

  • International Shipping: Customs duties and import taxes are the responsibility of the buyer.

6. Returns and Refunds

  • Return Policy: If you are not satisfied with your purchase, you may return unopened, unused products within 30 days of receipt for a refund or exchange. Return shipping costs are the customer’s responsibility.

  • Non-Returnable Items: Opened, used, or final sale items are not eligible for return.

  • Refund Process: Refunds will be processed to the original payment method within 5 business days after receiving the returned item.

7. Intellectual Property

All content on this website, including text, images, graphics, logos, and software, is the exclusive property of Molecule32 and protected by copyright, trademark, and other intellectual property laws. Unauthorized use of any materials on this website is strictly prohibited.

8. Prohibited Uses

You agree not to:

  • Engage in any unlawful activity while using our website.

  • Use the website to transmit viruses, malware, or other harmful content.

  • Scrape, crawl, or use automated systems to access our website without prior authorization.

9. Disclaimer of Warranties

We provide our website and services “as is” and “as available” without any warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. Molecule32 does not guarantee uninterrupted or error-free access to the website.

10. Limitation of Liability

To the fullest extent permitted by law, Molecule32 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website, products, or services.

11. Indemnification

You agree to indemnify and hold Molecule32 harmless from any claims, damages, or expenses (including attorney fees) arising from your violation of these Terms or your use of our website or products.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Philadelphia, PA. Any disputes shall be resolved exclusively in the courts of Pennsylvania.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. It is your responsibility to review these Terms periodically for updates.

14. Contact Information

For questions about these Terms or our policies, please contact us at:

Email: info@molecule32.com
Address: 

  • 700 S. Henderson Rd,
    King of Prussia, PA 19406


Phone: 

Thank you for choosing Molecule32 for your skincare needs!